The problem with getting your Office 365 contacts on an iPhone, while using the Outlook app, is this: Apple doesn't allow third party apps (in this case Microsoft Outlook) to write directly to the phone's contacts. Office 365 contacts on an iPhone - what's the trouble?

In this post, one of our IT Support Engineers, Tom Farr, solves the common complaint of having trouble getting your Office 365 contacts on your iPhone. It's this commitment to the user experience that has helped make us a Microsoft Office 365 Partner of the Year, multiple years running. If you'd like to remove these synced contacts, toggle the Sync Contacts setting and they will be removed from your address book.At PTG, we enjoy being able to solve user problems with Office 365. Note that we do not support adding/editing contacts from Outlook for Android for on prem exchange accounts so you will need to manage your contacts from a different Outlook client.įor now, contact sync support for Gmail and iCloud is not supported. However, edits made directly in your device's Contacts app will not be saved to Outlook.

When Save Contacts is enabled, newly added contacts and edits made to your contacts in Outlook will be saved to the Contacts app on your device. Two-way support ensures that any new contacts you add or existing contacts you edit will be synced between your device and Outlook accounts.įor Legacy Exchange accounts, you can export your contacts to be saved to the device. Two-way contact export is supported for Microsoft 365, and hybrid modern authentication for on-premises mailboxes. To do so, navigate to your account within Settings. This allows you to easily see the name of a contact when you receive a call or text message from them, and view all of their contact information directly in the default Contacts app. Outlook allows you to export your contacts to the default Contacts app on Android. Saved contacts will also be removed from iCloud if your Microsoft 365 or Exchange account is removed from Outlook. If you'd like to remove these saved contacts, you can toggle this switch at any time and they will be removed from your address book.

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